- The Retail Division will increase its revenues by building on the successful strategy in Italy and by focusing on cost containment in Germany and Austria, achieving high sales productivity through segmented service models and global product factories.
- Growth in the Corporate Division will be based on greater penetration of the existing customer base, on expansion into new geographic areas and on strong support from the development of leasing and trade finance services in CEE countries.
- Private Banking will adapt the business model already successfully implemented in Italy for the German and Austrian markets. This will increase penetration of the Group’s customer base and reduce the cost of acquiring new customers.

- In the Asset Management Division, UniCredit Group will realise the significant growth potential in the institutional customer and asset management segments, thanks to acquisitions made in recent years which have resulted in a considerable expansion to the range of products offered. In the retail segment, the Group will leverage the high quality of its advisory services to improve the strength and duration of existing relationships.
- In the CEE and Poland’s Markets Divisions, UniCredit will take full advantage of its powerful distribution network to exploit profitable opportunities arising from the region’s excellent growth prospects. These opportunities will be particularly significant in business areas such as consumer credit, credit cards and asset management.

- The Markets & Investment Banking (MIB) Division serves as the Group’s global product factory and competence centre for all global financial markets and investment banking services. Its true competitive advantage will be its affiliation with a Group that has a broad base in numerous European markets. UniCredit has significant investment banking positions in Italy, Germany and Austria and an extensive presence in CEE countries. It is in this area that the division is poised to grow significantly with the aim of becoming the preferred investment bank for corporate customers.
- Global Banking Services provides strategic support for the sustainable growth of the Group’s businesses. The division’s objective is to deliver high quality & efficiency services while guaranteeing operational excellence and optimising the Group’s internal processes and cost structures by promoting a culture that focuses on cost management, process re-engineering and the continual search for best practice.
The Group is committed to continuing its development of highly specialised global product factories in support of the Group’s commercial activities and to serve as well-established counterparties of outside customers. The Group will also focus on optimising the allocation of capital, with a strong emphasis on high-growth areas and areas with the greatest potential for the creation of value.
Synergies made possible by the size achieved will allow the Group to maintain rigorous cost control, which in turn will provide the resources needed to support businesses with the highest growth potential.
UniCredit is characterised by the strong diversification of its revenues by business and geographic area. Commercial banking continues to be our main business. Retail banking is the most important source of revenues, generating one-third of the total, followed by corporate banking, which accounts for roughly 20% of the total. The Group is highly focused on international markets, as demonstrated by its revenue breakdown by geographic market. Italy remains the principal market for the Group, but substantial revenues are derived also from Germany, the CEE countries and Austria.

